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Upgrade from 9.02 to current version
PostPosted: Thu Jun 29, 2017 9:24 am Points: 0 Reply with quote
stoessner
GoldMine Journeyman
Joined: 25 Feb 2009
Posts: 46
Location: Ohio




I am about to upgrade to latest version.

Can anyone tell me if I need to "step up" to the latest version & if so (I'm guessing I do) what the steps are?

Also if anyone has any other pointers that would be great!

Thanks!

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Sally Stoessner
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PostPosted: Fri Jun 30, 2017 7:16 am Points: 0 Reply with quote
cdohmen
Cuckoo for GoldMine Puffs
Joined: 06 Mar 2009
Posts: 255
Location: Pittsburgh, PA




Sally:

You should be ok to upgrade from v9.02. The Installation Guide states on page 47 that a minimum of v9.0.0 must be in place before upgrading to the current release. There is a new license file requirement for any version after v2014.2. You must acquire these new license codes from Goldmine (AVANTI).

Here's the README license warning:

Licenses
iGoldMine 2015.1 and up
Any versions of iGoldMine from iGoldMine 2015.1 will require a new license. This should be requested in advance of
doing an upgrade as it can take up to 24 hours (1 business day) to receive a new license. To get your new license,
please go to the website http://www.graphon.com/customersupport
and submit your request.
GoldMine Premium Edition 2014.2 and up
If upgrading from a version older than GoldMine Premium Edition 2014.2, you will need a new license. If you do not
have a 2014.2 or newer license, please contact our Customer Care Team at customer.care@heatsoftware.com before
installing or attempting an upgrade. Requests for Upgrade Licenses will be processed within one business day


It's always good practice to do/read the following:

- Perform a full system backup
- Compatibility Matrix
- README file
- Release Notes
- Server & Workstation System Requirements (Installation Guide)
- Server & Workstation Checklists (Installation Guide)

I've performed this upgrade from v9.02 recently and as long as you have all of the pre-requisites in place it was uneventful.

I'm sure others on here will have additional advice worth considering.

Thanks

Chris [/b]
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PostPosted: Tue Jul 11, 2017 5:36 pm Points: 0 Reply with quote
stoessner
GoldMine Journeyman
Joined: 25 Feb 2009
Posts: 46
Location: Ohio




did you just upgrade thru Net Update?

I'm finally trying to update this and it doesn't' seem to be connecting to the GM Server.

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Sally Stoessner
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PostPosted: Wed Jul 12, 2017 7:18 am Points: 0 Reply with quote
cdohmen
Cuckoo for GoldMine Puffs
Joined: 06 Mar 2009
Posts: 255
Location: Pittsburgh, PA




No. I haven't used NetUpdate for a long long time. Go to the Goldmine Support site:

https://support.heatsoftware.com/Account/Login?NoDefaultProvider=True

If you do not have a Login ID then call customer support and establish one.

The Goldmine updates are listed in a box to the righthand side of the screen. Click on the "+" sign to list all the available updates and select the one that applies to your situation.

Most if not all of the downloads contain the following:

Readme file
Release Notes
Compatibility List
Install Guide
Administration Guide
Install executables
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Upgrade from 9.02 to current version
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