 | GISMO - user defined fields not available |  |
 Posted: Fri Aug 13, 2010 2:50 pm |
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| king123 |
| Cuckoo for GoldMine Puffs |
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| Joined: 02 Sep 2009 |
| Posts: 374 |
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Outlook: 2003 (11.8325.8324) SP3
GM: 7.51.81009
GISMO: Build 134
The issue is that I can't add any GM fields as a column to Outlook inbox.
When I do a right click on column name then go to field chooser:
here what I see:
here what i see when i try to add a field:
If i go to Custom views > Fields > user defined fields here what i see:
I can link emails from OL to GM, tested and linking works fine.
Issue is only for this user, others work fine.
Any ideas?
Thanks |
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| Posted: Mon Aug 16, 2010 1:54 am |
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| ronanc |
| GoldMine Veteran |
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| Joined: 10 Sep 2007 |
| Posts: 723 |
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| Go into the folder and link an email to GoldMine, then go Custom views > Fields > user defined fields and the fields should be there to select. Ive had to do this numerous times; seems to be a bug in that version of GISMO (and several others). |
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| Posted: Thu Sep 02, 2010 2:15 pm |
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| king123 |
| Cuckoo for GoldMine Puffs |
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| Joined: 02 Sep 2009 |
| Posts: 374 |
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| I still can't see the field.. any ideas? |
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| Posted: Thu Sep 02, 2010 2:56 pm |
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| king123 |
| Cuckoo for GoldMine Puffs |
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| Joined: 02 Sep 2009 |
| Posts: 374 |
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We upgraded his outlook to 2007, but still it does not work. Therefore I cant see any user defined fields in outlook even if i create them, any ideas what could cause it?
Thanks
I just figured out that i can find(the fields i need) and create new user defined fields in other folder than inbox(draft/deleted)? how can i set that i could create them in inbox? |
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| Posted: Fri Sep 03, 2010 6:18 am |
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| DJ |
| GoldMine Guru |
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| Joined: 29 Jun 2006 |
| Posts: 2055 |
| Location: Fitchburg, MA, USA |
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| What did FR say when you asked them? I'm pretty sure that I remember this as a known issue. |
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_________________
DJ Hunt
Phone: (978)342-3333
Email: DJ@DJHunt.US
GoldMine Premium - The Defintive Guide
One-on-One GoldMine Technical Support ( Fee Based )
www.DJHunt.US |
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| Posted: Fri Sep 03, 2010 7:34 am |
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| king123 |
| Cuckoo for GoldMine Puffs |
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| Joined: 02 Sep 2009 |
| Posts: 374 |
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| Just called them again they said it's not a goldmine issues - it's an outlook issue. looks like they are right. I uninstalled GISMO, tried to add user def field to inbox - it does not show up, the odd thing is that I can add and see GISMO fields in Inbox subfolders.. Any ideas? |
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| Posted: Sat Sep 04, 2010 6:01 am |
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| DJ |
| GoldMine Guru |
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| Joined: 29 Jun 2006 |
| Posts: 2055 |
| Location: Fitchburg, MA, USA |
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| Not being fond of the Outlook integration, and talking my clients into using only GoldMine, I have not had much chance to test GISMO so no, I can be of no assistance here. |
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_________________
DJ Hunt
Phone: (978)342-3333
Email: DJ@DJHunt.US
GoldMine Premium - The Defintive Guide
One-on-One GoldMine Technical Support ( Fee Based )
www.DJHunt.US |
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| Posted: Sat Sep 04, 2010 12:13 pm |
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| bgannett |
| GoldMine Guru |
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| Joined: 07 Sep 2007 |
| Posts: 1820 |
| Location: Pacific NorthWest |
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| FRS is about to release GM 7.6, a major update to GM 7. This may improve your situation. |
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