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Re: GM+View Shutdown Error
PostPosted: Wed Feb 19, 2014 2:02 pm Points: 0 Reply with quote
baseball
GoldMine Journeyman
Joined: 19 Mar 2012
Posts: 29




I just started using GM+View to insert data into from GoldMine into Google.
On all the Clients, once or twice a day their GM will shut down - the error
in the event log is as follows on XPSP3:

Faulting application gmw6.exe, version 6.70.61301.0, faulting module jscript.dll, version 5.8.6001.23259, fault address 0x000063cc.

Is there an updated jscript.dll I should be looking for and if so, what version.

Thanks.
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PostPosted: Wed Feb 19, 2014 11:11 pm Points: 0 Reply with quote
bgannett
GoldMine Guru
Joined: 07 Sep 2007
Posts: 1820
Location: Pacific NorthWest




May not solve your problem but yours is not the latest version of 6.7. The latest version 6.7.70226 is the best of the GMSE versions of GM.

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*** Providing AFFORDABLE GoldMine Supportsince 1990
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PostPosted: Fri Feb 21, 2014 8:49 am Points: 0 Reply with quote
baseball
GoldMine Journeyman
Joined: 19 Mar 2012
Posts: 29




That is the version I'm running.
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PostPosted: Fri Feb 21, 2014 8:54 am Points: 0 Reply with quote
baseball
GoldMine Journeyman
Joined: 19 Mar 2012
Posts: 29




Product = GoldMine®
Versions = GoldMine 6.70.70226, BDE 500 [4/11/1999], Windows NT 5.01.2600 Service

That's odd, I didn't realize the error code showed a different version then what sits on the server. The error code was taken from a workstation, but they simply have a shortcut to the gm executable which sits on server.
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PostPosted: Fri Feb 21, 2014 9:05 am Points: 0 Reply with quote
baseball
GoldMine Journeyman
Joined: 19 Mar 2012
Posts: 29




That's interesting, the file version of the executable reports:
6.70.61301.0
Even though goldmine | help about reports: 6.7.70226
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PostPosted: Fri Feb 21, 2014 9:20 am Points: 0 Reply with quote
baseball
GoldMine Journeyman
Joined: 19 Mar 2012
Posts: 29




MYSTERY SOLVED:

The file version on the exe is wrong, as the product info has the correct version number.
Thus, event viewer reads the version number from the file version info, not the product info.
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Re: GM+View Shutdown Error
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