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emails disappearing from inbox
PostForum: GoldMine 6   Posted: Mon Jan 16, 2017 10:36 am   Subject: emails disappearing from inbox
goetzpr4
 
Replies: 1
Views: 1924




Several users had emails disappear from their inboxes this morning. Older emails are still there. They are not in the trash, they're not filed, they're just gone. First time this has happened that I k ...

Mailbox.DBF didn't shrink much after maintenance
PostForum: GoldMine 6   Posted: Tue Dec 06, 2016 8:30 am   Subject: Mailbox.DBF didn't shrink much after maintenance
goetzpr4
 
Replies: 2
Views: 2064




Thanks. I'll have to be a lot more ruthless about deleting stuff. I'll let you know if we still need assistance.

Mailbox.DBF didn't shrink much after maintenance
PostForum: GoldMine 6   Posted: Sun Dec 04, 2016 7:00 am   Subject: Mailbox.DBF didn't shrink much after maintenance
goetzpr4
 
Replies: 2
Views: 2064




Any suggestions for reducing size?
Thanks

gfoldmine won't start on server
PostForum: GoldMine 6   Posted: Mon Nov 28, 2016 11:09 am   Subject: gfoldmine won't start on server
goetzpr4
 
Replies: 4
Views: 2610




OK, thanks.

gfoldmine won't start on server
PostForum: GoldMine 6   Posted: Mon Nov 28, 2016 10:36 am   Subject: gfoldmine won't start on server
goetzpr4
 
Replies: 4
Views: 2610




So it seems, but I don't know why it just started happening. Also, I'm confused by the fact that it's a virtual server.
Question:
Can I run maintenance from a workstation as long as no one else is ...

gfoldmine won't start on server
PostForum: GoldMine 6   Posted: Mon Nov 28, 2016 6:16 am   Subject: gfoldmine won't start on server
goetzpr4
 
Replies: 4
Views: 2610




Goldmine seems to be working on network stations, but when I try to open it on the server to do maintenance, I get the message:

Path not found
context: open
s:\common\ContTlog.DBF

BDE Error C ...

Strange Characters in emails
PostForum: GoldMine 6   Posted: Wed Sep 07, 2016 6:59 am   Subject: Strange Characters in emails
goetzpr4
 
Replies: 2
Views: 2680




I recently had a user bring to my attention that some of his emails are showing up with strange characters in them. See below:

Below is what weƒ¢â€š¬â€ž¢re looking ...

Mailbox Database doesn't shrink
PostForum: GoldMine 6   Posted: Tue Aug 09, 2016 9:08 am   Subject: Mailbox Database doesn't shrink
goetzpr4
 
Replies: 5
Views: 3507




Thanks so much for the help! Would one way that I could accomplish verifying the database is ACTUALLY the one being used, to attach (or reattach) it in the "Open Database" window?

If we w ...

Mailbox Database doesn't shrink
PostForum: GoldMine 6   Posted: Tue Aug 09, 2016 8:14 am   Subject: Mailbox Database doesn't shrink
goetzpr4
 
Replies: 5
Views: 3507




So, if I were to go into Mailbox.dbf and manually remove records,then run maintenance on it, it would shrink the size of the Mailbox.dbt file, correct?

If I remove records this way, would they also ...

Mailbox Database doesn't shrink
PostForum: GoldMine 6   Posted: Sun Aug 07, 2016 12:36 pm   Subject: Mailbox Database doesn't shrink
goetzpr4
 
Replies: 5
Views: 3507




We are currently running Goldmine 6.7. Yesterday I ran a database maintenance on our database files and after completing everything successfully, the size of our Mailbox database did not shrink at all ...

Emails decoding incorrectly
PostForum: GoldMine 6   Posted: Fri May 22, 2015 4:42 am   Subject: Emails decoding incorrectly
goetzpr4
 
Replies: 3
Views: 4567




Unfortunately, that doesn't seem to be the issue. That email decodes the same on every workstation we have here. I've tried machines with earlier versions of Internet Explorer, earlier operating syste ...

Translate Error. Value out of bounds
PostForum: GoldMine 6   Posted: Fri May 22, 2015 4:39 am   Subject: Translate Error. Value out of bounds
goetzpr4
 
Replies: 3
Views: 5143




I ended up opening the Mailbox Database and locating the email that had the malformed date in the Date Field, removed that email from Goldmine, ran a maintenance on the Mailbox Database and the messag ...

Emails decoding incorrectly
PostForum: GoldMine 6   Posted: Wed May 20, 2015 4:48 am   Subject: Emails decoding incorrectly
goetzpr4
 
Replies: 3
Views: 4567




Recently a user forwarded me an email that has strange characters that appear after it has been pulled down from our server. When the message is viewed on our remote server, it displays correctly, but ...

Translate Error. Value out of bounds
PostForum: GoldMine 6   Posted: Wed May 20, 2015 4:39 am   Subject: Translate Error. Value out of bounds
goetzpr4
 
Replies: 3
Views: 5143




Recently, a user at our company started to get a Database Error window that pops up. It started happening after we had a power surge that shut down most of the computers. It seems to happen when Goldm ...
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