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Universal Search Stopped Working for One User
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Wed Jan 11, 2017 9:24 am   Subject: Universal Search Stopped Working for One User
neocrm
 
Replies: 14
Views: 9640




Hi Doug, did that and it seems that the universal search issue is fixed, we can now search with universal search, however, even though universal search does return results including emails, the proble ...

Universal Search Stopped Working for One User
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Tue Jan 10, 2017 10:21 am   Subject: Universal Search Stopped Working for One User
neocrm
 
Replies: 14
Views: 9640




I have already tried resetting his user.ini, how can I reset his environment table records. Thanks

Universal Search Stopped Working for One User
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Tue Jan 10, 2017 8:58 am   Subject: Universal Search Stopped Working for One User
neocrm
 
Replies: 14
Views: 9640




Thanks Doug but it is not the machine neither. I tried on the server and it does the same thing while other user IDs are working fine. It is very weird. You think doing a complete database maintenance ...

Universal Search Stopped Working for One User
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Mon Jan 09, 2017 10:13 am   Subject: Universal Search Stopped Working for One User
neocrm
 
Replies: 14
Views: 9640




No error message
1. When search using the Universal Search box on the top left corner, nothing happens, no results.
2. When doing a search in email center (e.g. right click on inbox and select Sear ...

Universal Search Stopped Working for One User
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Mon Jan 09, 2017 9:52 am   Subject: Universal Search Stopped Working for One User
neocrm
 
Replies: 14
Views: 9640




Thanks Doug, just checked and his advanced options are the same as other users.

Universal Search Stopped Working for One User
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Mon Jan 09, 2017 9:29 am   Subject: Universal Search Stopped Working for One User
neocrm
 
Replies: 14
Views: 9640




Thanks Doug, can you share where I can review/reset his advanced universal search options?

Universal Search Stopped Working for One User
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Fri Jan 06, 2017 1:43 pm   Subject: Universal Search Stopped Working for One User
neocrm
 
Replies: 14
Views: 9640




Hi Doug,
He does have the option to do the search but the search did not return with any results. If I log in as another user on the same machine and perform the same search, there are results. Also ...

Universal Search Stopped Working for One User
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Thu Jan 05, 2017 7:07 pm   Subject: Universal Search Stopped Working for One User
neocrm
 
Replies: 14
Views: 9640




Hi,

GMPE 2015.1.0.219

All of a sudden the Universal Search function has stopped working for one of our 6 users, everyone else are working. Any idea why and any suggestion for a fix?
He did ref ...

How to compare time in AP?
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Mon Jul 25, 2016 10:34 am   Subject: How to compare time in AP?
neocrm
 
Replies: 2
Views: 3657




Good point Doug. Haven't thought about it, scan once a day should be good enough. THANKS

How to compare time in AP?
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Fri Jul 22, 2016 12:44 pm   Subject: How to compare time in AP?
neocrm
 
Replies: 2
Views: 3657




Hi, created an AP to scan for history, if conditions match, a follow up activity will be created. Problem is during the day, there will be multiple of the same activity happen to a single contact, how ...

Emails did not get copied when doing a Copy/Move Contact
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Tue Jul 19, 2016 11:04 am   Subject: Emails did not get copied when doing a Copy/Move Contact
neocrm
 
Replies: 5
Views: 5012




Thanks Doug, will give it a try

Emails did not get copied when doing a Copy/Move Contact
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Tue Jul 19, 2016 10:28 am   Subject: Emails did not get copied when doing a Copy/Move Contact
neocrm
 
Replies: 5
Views: 5012




Thanks for the suggestions Doug. I did restore the complete database and then do the copy/move. I did this many times in the past but this is the first time running into issues.
Do you think rebuild ...

Emails did not get copied when doing a Copy/Move Contact
PostForum: GoldMine 8 - 2019 (Premium Edition)   Posted: Tue Jul 19, 2016 8:38 am   Subject: Emails did not get copied when doing a Copy/Move Contact
neocrm
 
Replies: 5
Views: 5012




GMPE - 2014.1.0.468

One contact got deleted by mistake, restore database from backup, I can see all history under the history tab but when trying to do a Copy/Move Records from the restored databas ...
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