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Installer error - laptop with Windows 7
PostPosted: Thu Jan 13, 2011 9:36 am Points: 0 Reply with quote
Gary Wechter
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Joined: 09 Oct 2007
Posts: 4
Location: Arroyo Grande, Ca




I'm trying to install GoldMine 7.0061201 on a new Windows 7 laptop and I get the error, "GoldMine setup does not recognize this operating system. Please install on a system running Windows XP". Do I need to upgrade to GoldMine 7.51 to resolve? Or will this just not work in the GoldMine 7 environment?

As always, I appreciate this group's help.
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PostPosted: Thu Jan 13, 2011 2:22 pm Points: 0 Reply with quote
bgannett
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Joined: 07 Sep 2007
Posts: 1820
Location: Pacific NorthWest




You need to upgrade to 7.6 or GM Premium. If you are working with a Partner, he should be able to give you a copy of the latest Compatibility Matrix that will help clarify this issue. If you are not working with a partner, send me an email and i will return it with the Matrix attached.

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PostPosted: Thu Jan 13, 2011 5:22 pm Points: 0 Reply with quote
DJ
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Location: Fitchburg, MA, USA




Yep, Bob is right. That version of GoldMine 7 does not recognize the Windows 7 environment.

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PostPosted: Thu Jul 07, 2011 5:21 am Points: 0 Reply with quote
DJ
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I'm pretty sure that he mentioned that in his first statement:

...on a new Windows 7 laptop ...

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DJ Hunt

Phone: (978)342-3333
Email: DJ@DJHunt.US

GoldMine Premium - The Defintive Guide
One-on-One GoldMine Technical Support ( Fee Based )
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PostPosted: Thu Jul 07, 2011 7:07 am Points: 0 Reply with quote
bgannett
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Joined: 07 Sep 2007
Posts: 1820
Location: Pacific NorthWest




joshua1
It depends on what version GM you will be using and whether you are talking about a server or workstation. GoldMine Compatibility Matrix.pdf will give you all the approved options. So will your Partner.

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253-627-2244
goldsupport@harbornet.com
*** Providing AFFORDABLE GoldMine Supportsince 1990
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Installer error - laptop with Windows 7
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