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Sync Via Email Failing. Unable to Send
PostPosted: Wed Feb 10, 2010 1:39 pm Points: 0 Reply with quote
epicureanclub
n00b
Joined: 10 Feb 2010
Posts: 1




Any help would be appreciated. I am sure I just have missed a setting here... somewhere. Thank you, Wayne

[1] Update Acer NB [1:17 pm - 2/10/2010]
[1] Processing Sync-Wizard...
[2-0] Sync Task [1:17 pm - 2/10/2010]
[2-0] Processing Site: 01 - Update Acer NB
..
..

[2-0] Transfer set created successfully.
[2-0] Compressing transfer set...
[2-0] Transfer set: TSAA0005.gts compressed successfully.
[2-0] Sending transfer set to 'fromtravel@theepicureanclub.com'.
[2-0] Unable to send transfer set to 'fromtravel@theepicureanclub.com: '.
[2-0] Sync Task [Ended 1:17 pm - 2/10/2010; Dur: 0:16]
[1] Update Acer NB [Ended 1:17 pm - 2/10/2010; Dur: 0:16]

The email function for sending and receiving works fine. The only hang up is when it tries to send a sync set via email and it just reflects the above.

This is a GoldMine dbase 5.5 version running on Windows XP. All other functionality is good.

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PostPosted: Wed Feb 10, 2010 4:53 pm Points: 0 Reply with quote
bgannett
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Joined: 07 Sep 2007
Posts: 1820
Location: Pacific NorthWest




What is the size of the transfer set? There may be two files inolved.

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PostPosted: Thu Feb 11, 2010 1:36 am Points: 0 Reply with quote
ronanc
GoldMine Veteran
Joined: 10 Sep 2007
Posts: 723




Are the email settings correct for the user who is logged into GoldSync (ie if MASTER logs into GoldSync can MASTER send emails normally)? Has this been working or did it ever work?

I strongly recommend you not use email sync, and instead sync via a VPN using IP to IP sync. From my experience of synchronization email sync is far more hassle than it is worth, to the point where I dont even tell my customers it exists any more. Syncing IP to IP using a VPN is far more reliable and far less problematic.
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PostPosted: Thu Feb 11, 2010 8:56 am Points: 0 Reply with quote
bgannett
GoldMine Guru
Joined: 07 Sep 2007
Posts: 1820
Location: Pacific NorthWest




IP to IP sync is the best way to go if it is available but if not available, email sync should be alble to work (though much more hassle.

Please answer my above question.

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Sync Via Email Failing. Unable to Send
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