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GoldBox-7 Batch Processor (Not Responding)
PostPosted: Mon Jan 03, 2011 1:09 pm Points: 0 Reply with quote
gmgeek
n00b
Joined: 16 Dec 2010
Posts: 3




I have a client that we setup a GoldBox-based bridge for. There are a total of 12 Q-File steps that run during the process, however the system seems to occasionally bomb out and they get a "This application has encountered an internal operating system error." The interesting thing is that this almost always seems to happen during the 10th phase of the bridge run. We ran the IMPORT step manually at it launches fine but we begin getting Batch Processor (Not Responding) errors after just a few minutes. After a few minutes the batch processor runs for 5 secs and then goes non-responsive for 10-45 seconds. The time the processor runs is always 5 seconds but the non-responsive time varies. I'm guessing that on occasion the batch processor goes non-responsive to long and the system errors out. Has anyone seen this before? Please help!
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PostPosted: Tue Jan 04, 2011 3:30 am Points: 0 Reply with quote
BobTaylor
GoldBox Guru
Joined: 07 Sep 2007
Posts: 1216
Location: Jacksonville, FL




Without the ability to work with your system, it's impossible to be specific. But I suspect that there is a problem with an expression (or perhaps the lack of one) in either the Q-file itself or one of the setups you are running. If GoldBox comes to a situation it cannot resolve (i.e. an error), it may behave as you have described.

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Bob Taylor
Bob Taylor Consulting
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www.goldboxbob.com
Consulting with GoldBox and GoldMine since 1997.
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GoldBox-7 Batch Processor (Not Responding)
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