Log in Register FAQ Memberlist Search ContactReview Forum Index
A GoldMine Discussion and Support Community

ContactReview Forum Index » GoldMine 8 - 2019 (Premium Edition) » Grace period on License upgrade from 9.x to 2015.x
Post new topic  Reply to topic View previous topic :: View next topic 
Grace period on License upgrade from 9.x to 2015.x
PostPosted: Tue Oct 13, 2015 10:53 am Points: 0 Reply with quote
cdohmen
Cuckoo for GoldMine Puffs
Joined: 06 Mar 2009
Posts: 255
Location: Pittsburgh, PA




What's the grace period that FRS gives to customers upgrading to the newer license94.bin before the older 9.x license must be deactivated?

Thanks in advance

CD
View user's profile Send private message

PostPosted: Tue Oct 13, 2015 1:27 pm Points: 0 Reply with quote
DougCastell
GoldMine Guru
Joined: 15 Jun 2006
Posts: 1639
Location: Los Angeles, CA




If you're current on maintenance on GMPE, you're welcome to run whatever version you prefer between 8.0 and 2015. If, however, you down-sized a license, I believe you have 10-days or something like that. There's a document they supply with you down-size.

_________________
Doug Castell

GoldMine Sales and Support:
http://www.castellcomputers.com/
office: (310)601-4738
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger MSN Messenger ICQ Number

PostPosted: Wed Oct 14, 2015 7:04 am Points: 0 Reply with quote
cdohmen
Cuckoo for GoldMine Puffs
Joined: 06 Mar 2009
Posts: 255
Location: Pittsburgh, PA




Doug:

We are certainly not downsizing and we're current on maintenance. I was under the impression that once the new keys are supplied then the old ones could not be used after a specific period of time. Placed a request to FRS for new keys and a clarification of use.

Thanks

CD
View user's profile Send private message

PostPosted: Wed Oct 14, 2015 9:33 am Points: 0 Reply with quote
DougCastell
GoldMine Guru
Joined: 15 Jun 2006
Posts: 1639
Location: Los Angeles, CA




That's not my understanding. If you're current on maintenance, you can sit on 8.5 indefinitely -- even though you might have your 2015 license in-hand, in case you decide to apply the 2015 update to which you're entitled at some later time.

_________________
Doug Castell

GoldMine Sales and Support:
http://www.castellcomputers.com/
office: (310)601-4738
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger MSN Messenger ICQ Number

PostPosted: Thu Oct 15, 2015 5:56 am Points: 0 Reply with quote
cdohmen
Cuckoo for GoldMine Puffs
Joined: 06 Mar 2009
Posts: 255
Location: Pittsburgh, PA




You are correct and I confirmed this with FRS yesterday. About a year ago we combined several HDAs and they did limit us on the transition period.

Thanks for your replies.
View user's profile Send private message

PostPosted: Thu Oct 15, 2015 9:44 am Points: 0 Reply with quote
DougCastell
GoldMine Guru
Joined: 15 Jun 2006
Posts: 1639
Location: Los Angeles, CA




no problem. thanks for the informative follow-up info. This stuff can be tough to guess at, sometimes.

_________________
Doug Castell

GoldMine Sales and Support:
http://www.castellcomputers.com/
office: (310)601-4738
View user's profile Send private message Visit poster's website AIM Address Yahoo Messenger MSN Messenger ICQ Number

Grace period on License upgrade from 9.x to 2015.x
  ContactReview Forum Index » GoldMine 8 - 2019 (Premium Edition)
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
All times are GMT - 7 Hours  
Page 1 of 1  

  
  
 Post new topic  Reply to topic  


Brought to you by Castell Computers, Doug Castell, Admin
RSS Feed
Powered by phpBB © 2001-2004 phpBB Group
Theme created by Vjacheslav Trushkin