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ContactReview Forum Index » GoldMine Legacy » Goldmine 5.5 problem with Symantec Antivirus 10.1    View previous topic :: View next topic  Goldmine 5.5 problem with Symantec Antivirus 10.1 Posted: Wed Jan 10, 2007 5:17 pm Points: 0 chialoon n00b Joined: 10 Jan 2007 Posts: 3 Hi folks, Got a problem with GoldMine 5.5 after upgrading Symantec Antivirus Corp Ed. from 9 to 10.1. After I log into GM, wheneve I open up an e-mail with attachment (ANY attachment), GM would freeze. The thing is, I could disable SAV to not scan ANYTHING but the problem still persists. Also, I've narrowed the problems down to the machines with Windows 2000 Professional. The XP machines are running fine with no problems. Any ideas? Help! Bob Posted: Wed Jan 10, 2007 6:39 pm Points: 0 DougCastell GoldMine Guru Joined: 15 Jun 2006 Posts: 1639 Location: Los Angeles, CA Quote: Any ideas? Help! Yep.. Check this article out: http://www.castellcomputers.com/?p=37 _________________ Doug Castell GoldMine Sales and Support: http://www.castellcomputers.com/ office: (310)601-4738 Posted: Thu Jan 11, 2007 12:14 am Points: 0 chialoon n00b Joined: 10 Jan 2007 Posts: 3 DougCastell wrote: Quote: Any ideas? Help! Yep.. Check this article out: http://www.castellcomputers.com/?p=37 Thanks for the tip. However, the problem persists even if I turn the AntiVirus completely OFF. Turning off the network scanning on the folder where GoldMine resides DOES cure the initial problem of GoldMine hanging when opened. The problem with GoldMine e-mail attachment is something else entirely. I'm thinking that SAV alters system setting somehow. By the way, the e-mails with attachments are fine in "preview" mode where the bottom-half shows the message body. It only hangs when opened. Regards, Bob Posted: Thu Jan 11, 2007 12:36 pm Points: 0 DougCastell GoldMine Guru Joined: 15 Jun 2006 Posts: 1639 Location: Los Angeles, CA turning 'off' Symantec doesn't completely turn it off, unfortunately. I don't know if it works in your situation or not, but I'd suggest trying AVG on one machine and uninstalling Symantec entirely.. It's a shame they have such a big share of the market because, in my opinion, the product is a pig and does more to damage the computing experience of millions of people than it does to improve it. _________________ Doug Castell GoldMine Sales and Support: http://www.castellcomputers.com/ office: (310)601-4738 Posted: Thu Jan 11, 2007 12:39 pm Points: 0 chialoon n00b Joined: 10 Jan 2007 Posts: 3 DougCastell wrote: turning 'off' Symantec doesn't completely turn it off, unfortunately. I don't know if it works in your situation or not, but I'd suggest trying AVG on one machine and uninstalling Symantec entirely.. It's a shame they have such a big share of the market because, in my opinion, the product is a pig and does more to damage the computing experience of millions of people than it does to improve it. Thanks, Doug. I'll do AVG for the W2K machines. Best regards, Bob Goldmine 5.5 problem with Symantec Antivirus 10.1   ContactReview Forum Index » GoldMine Legacy You cannot post new topics in this forum You cannot reply to topics in this forum You cannot edit your posts in this forum You cannot delete your posts in this forum You cannot vote in polls in this forum All times are GMT - 7 Hours   Page 1 of 1   All Posts1 Day7 Days2 Weeks1 Month3 Months6 Months1 Year Oldest FirstNewest First  Select a forum GoldMine----------------GoldMine 8 - 2019 (Premium Edition)GoldMine 7 (Corporate Edition)GoldMine 6GoldMine LegacyGoldMine Tips and TricksGoldMine CodersFAQOff-Topic GoldMine Addons----------------GoldBoxMastermineCompliance for GoldMineCrystal ReportsQuoteWerksDetails PlusIntelliClickCompanionlinkEndUserSoftwareGoldBookPapillon TechnologyAnvilInaportOpenOffice link Vertical Markets----------------Real EstateRecruitersFinancial   Brought to you by Castell Computers, Doug Castell, Admin Powered by phpBB © 2001-2004 phpBB Group Theme created by Vjacheslav Trushkin