ContactReview :: Search

neocrm · Replies: 14

Hi Doug, did that and it seems that the universal search issue is fixed, we can now search with universal search, however, even though universal search does return results including emails, the proble ...

neocrm · Replies: 14

I have already tried resetting his user.ini, how can I reset his environment table records. Thanks

neocrm · Replies: 14

Thanks Doug but it is not the machine neither. I tried on the server and it does the same thing while other user IDs are working fine. It is very weird. You think doing a complete database maintenance ...

neocrm · Replies: 14

No error message
1. When search using the Universal Search box on the top left corner, nothing happens, no results.
2. When doing a search in email center (e.g. right click on inbox and select Sear ...

neocrm · Replies: 14

Thanks Doug, just checked and his advanced options are the same as other users.

neocrm · Replies: 14

Thanks Doug, can you share where I can review/reset his advanced universal search options?

neocrm · Replies: 14

Hi Doug,
He does have the option to do the search but the search did not return with any results. If I log in as another user on the same machine and perform the same search, there are results. Also ...

neocrm · Replies: 14

Hi,

GMPE 2015.1.0.219

All of a sudden the Universal Search function has stopped working for one of our 6 users, everyone else are working. Any idea why and any suggestion for a fix?
He did ref ...

neocrm · Replies: 2

Good point Doug. Haven't thought about it, scan once a day should be good enough. THANKS

neocrm · Replies: 2

Hi, created an AP to scan for history, if conditions match, a follow up activity will be created. Problem is during the day, there will be multiple of the same activity happen to a single contact, how ...

neocrm · Replies: 5

Thanks Doug, will give it a try

neocrm · Replies: 5

Thanks for the suggestions Doug. I did restore the complete database and then do the copy/move. I did this many times in the past but this is the first time running into issues.
Do you think rebuild ...

neocrm · Replies: 5

GMPE - 2014.1.0.468

One contact got deleted by mistake, restore database from backup, I can see all history under the history tab but when trying to do a Copy/Move Records from the restored databas ...