| Re: GM+View Shutdown Error | |
Posted: Wed Feb 19, 2014 2:02 pm |
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baseball |
GoldMine Journeyman |
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Joined: 19 Mar 2012 |
Posts: 29 |
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I just started using GM+View to insert data into from GoldMine into Google.
On all the Clients, once or twice a day their GM will shut down - the error
in the event log is as follows on XPSP3:
Faulting application gmw6.exe, version 6.70.61301.0, faulting module jscript.dll, version 5.8.6001.23259, fault address 0x000063cc.
Is there an updated jscript.dll I should be looking for and if so, what version.
Thanks. |
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Posted: Wed Feb 19, 2014 11:11 pm |
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bgannett |
GoldMine Guru |
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Joined: 07 Sep 2007 |
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Location: Pacific NorthWest |
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May not solve your problem but yours is not the latest version of 6.7. The latest version 6.7.70226 is the best of the GMSE versions of GM. |
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Posted: Fri Feb 21, 2014 8:49 am |
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baseball |
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That is the version I'm running. |
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Posted: Fri Feb 21, 2014 8:54 am |
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baseball |
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Product = GoldMine®
Versions = GoldMine 6.70.70226, BDE 500 [4/11/1999], Windows NT 5.01.2600 Service
That's odd, I didn't realize the error code showed a different version then what sits on the server. The error code was taken from a workstation, but they simply have a shortcut to the gm executable which sits on server. |
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Posted: Fri Feb 21, 2014 9:05 am |
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baseball |
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Joined: 19 Mar 2012 |
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That's interesting, the file version of the executable reports:
6.70.61301.0
Even though goldmine | help about reports: 6.7.70226 |
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Posted: Fri Feb 21, 2014 9:20 am |
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baseball |
GoldMine Journeyman |
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Joined: 19 Mar 2012 |
Posts: 29 |
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MYSTERY SOLVED:
The file version on the exe is wrong, as the product info has the correct version number.
Thus, event viewer reads the version number from the file version info, not the product info. |
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