 | Contact Record Email isuue |  |
 Posted: Tue Oct 14, 2014 3:10 am |
Points: 0  |
|
| Pol |
| GoldMine Journeyman |
|
 |
| Joined: 27 Feb 2009 |
| Posts: 47 |
|
|
|
|
|
|
 |
|
Hi,
On our GMPE 2014 build 489 15 users on one Contact record 3 users are experiencing the same issue when writing an email that the text does not follow the keyboard, it starts to appear 10 -20 seconds after being typed, this only happens on this contact record and only for the these 3 users whether New or Reply, we would regularly send emails to this contact.
Tried disabling AV but still the same. |
|
|
|
|
| Posted: Tue Oct 28, 2014 7:44 am |
Points: 0 |
|
| DJ |
| GoldMine Guru |
|
|
| Joined: 29 Jun 2006 |
| Posts: 2055 |
| Location: Fitchburg, MA, USA |
|
|
|
|
|
|
|
| Have you tried simply copying the record into a new record using the Merge/Purge capabilities of GoldMine? |
|
_________________
DJ Hunt
Phone: (978)342-3333
Email: DJ@DJHunt.US
GoldMine Premium - The Defintive Guide
One-on-One GoldMine Technical Support ( Fee Based )
www.DJHunt.US |
|
|
|
| Posted: Tue Oct 28, 2014 7:53 am |
Points: 0 |
|
| Pol |
| GoldMine Journeyman |
|
|
| Joined: 27 Feb 2009 |
| Posts: 47 |
|
|
|
|
|
|
|
|
DJ, yes have tried that and same behaviorit is still limited to three users and now a couple more records.
Logged in as the users on a different PC's and no delay in type appearing, but the cursor had a blue circle flashing around it at very high speed.
Tried replying etc but in plain text and no delay so I think it must be something to do with HTML - IE x on these pc's which are all new W7pro.. |
|
|
|
|
| Posted: Tue Oct 28, 2014 8:45 am |
Points: 0 |
|
| DougCastell |
| GoldMine Guru |
|
|
| Joined: 15 Jun 2006 |
| Posts: 1639 |
| Location: Los Angeles, CA |
|
|
|
|
|
|
|
| Run anti-spyware/virus tool and clear out browser add-ons, extensions and toolbars. Something has wormed it's way into IE for those users. |
|
|
|
|
ContactReview Forum Index » GoldMine 8 - 2019 (Premium Edition)
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
|
All times are GMT - 7 Hours
Page 1 of 1
|
|
|
|
Brought to you by Castell Computers, Doug Castell, Admin
Powered by phpBB © 2001-2004 phpBB Group
Theme created by Vjacheslav Trushkin
|
